Privacy Policy

Your Privacy Matters. Your Trust Means Everything. 💗

Last Updated: October 26, 2026

At Eunali, we believe personal care should always come with personal privacy. We are committed to protecting your information and providing a safe, transparent, and trustworthy shopping experience.

This Privacy Policy explains how Eunali ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, purchase our products, or interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Eunali, we may collect the following information:

Personal Information

• Name and contact details

• Email address and phone number

• Billing and shipping addresses

• Order history and purchase details

• Customer service communications

Payment Information

Payments are processed through the secure payment providers available at checkout. We receive transaction-related information necessary to process orders, but we do not directly store complete payment card numbers.

Website & Device Information

• IP address

• Browser and device information

• Pages visited and interactions with our website

• Cookies and similar tracking technologies

• Shopping cart activity and product preferences

We collect only the information reasonably necessary to operate our business, improve our services, and provide a better shopping experience.

2. How We Use Your Information

We may use your information to:

• Process, confirm, and deliver orders

• Provide shipping updates and order tracking

• Respond to customer inquiries

• Manage returns, refunds, and exchanges

• Improve website functionality and shopping experiences

• Prevent fraud and unauthorized transactions

• Send promotional communications where permitted

• Measure advertising effectiveness

• Comply with applicable legal obligations

We aim to use your information responsibly and transparently.

3. Secure Payments & Data Protection

Shop with confidence.

Our Shopify-powered store uses security measures designed to help protect customer information.

Payment transactions are handled through supported payment providers using their applicable security systems.

We also take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

4. How We Share Information

We may share personal information with trusted service providers when necessary to operate our business, including:

• Shopify, our e-commerce platform

• Payment processing providers

• Shipping and fulfillment partners

• Customer support providers

• Website analytics services

• Advertising and marketing platforms

• Fraud prevention and security providers

These parties may process information to provide services to Eunali or for other purposes described in their own privacy notices, where applicable.

We do not sell customer contact lists to data brokers. However, certain advertising and analytics activities may be considered a "sale," "sharing," or targeted advertising under applicable U.S. privacy laws.

5. Cookies & Advertising Technologies

Our website may use cookies, pixels, and similar technologies to improve functionality, understand visitor behavior, and measure marketing performance.

These technologies may include:

• Essential shopping cart and checkout cookies

• Website performance and analytics cookies

• Meta Pixel and other advertising technologies, if enabled

• Technologies used to measure advertising conversions

Depending on the technologies enabled, advertising partners may collect or receive information about your interactions with our website.

You can manage certain cookies through your browser settings and any privacy preference tools available on our website.

Where required by applicable law, we provide additional choices regarding tracking, targeted advertising, and the sale or sharing of personal information.

6. Email & Marketing Communications

With your consent or where otherwise permitted by law, we may send:

• Product announcements

• Exclusive offers and promotions

• Educational content

• Brand updates

You can unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of eligible personal information

• Obtain a copy of certain personal information

• Opt out of certain targeted advertising or data-sharing activities

• Withdraw consent where processing is based on consent

• Exercise privacy rights without unlawful discrimination

Some requests may be subject to legal exceptions, identity verification, or other requirements.

To exercise your rights, please contact us through our Contact Us page or any privacy request mechanism made available on our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Fulfilling orders

• Providing customer support

• Maintaining business and transaction records

• Meeting tax, accounting, and legal obligations

• Resolving disputes

• Preventing fraud

When information is no longer required, we take appropriate steps to delete or de-identify it, subject to applicable legal requirements.

9. Children's Privacy

Our website and products are not specifically directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without authorization required by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the situation.

10. International Data Processing

Although Eunali serves customers in the United States, our business partners and service providers may process personal information in other countries.

Where applicable, we take steps to ensure that international processing and transfers comply with relevant legal requirements.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of independent third parties.

We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, services, or legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this page.

13. Contact Us

We're here to help. 💗

If you have questions about this Privacy Policy, how your information is handled, or your privacy rights, please contact us.

Brand: Eunali

Website: https://eunali.com

Customer Support: Available through our Contact Us page.

Privacy Contact Email: eunali.official@gmail.com

Eunali – Better Periods, Better Days.

Your comfort. Your confidence. Your privacy.